P365 Managed Services—Your Always-On IT Department

We turn IT into a growth engine. Prodigy’s P365 suite delivers 24/7 monitoring, proactive support, airtight cybersecurity, and executive-level guidance—engineered for the realities of doing business in Jamaica and the wider English-speaking Caribbean.

At a glance

What you get with P365

Proactive device, server, and network monitoring
Patch & vulnerability management with documented SLAs
Endpoint protection + email security + backup continuity
Helpdesk with strict response & resolution targets
Compliance-minded configuration baselines (JDPA, ISO/PCI/NIST guidance)
Quarterly executive reviews and ROI reporting
And more

Trusted by Caribbean Leaders

We serve organizations across Jamaica and the wider region—SMEs to enterprise—

with measurable improvements in uptime, security posture, and team productivity.

Client

Atlas Group

Strengthened email & identity protections, standardized device baselines, and implemented a pragmatic backup strategy—improving reliability for distributed teams and daily operations.

Client

Home and Things Limited

Enhanced retail uptime with better endpoint controls and patch cadence, hardened email security against phishing, and aligned technology usage with store-level workflows.

Client

Shortwood Teachers' College

Improved campus productivity with secure Microsoft 365 enablement, standardized policies across devices, and continuity planning that supports teaching and administration.

Why Prodigy

More than a service provider, Prodigy is your strategic technology partner—bridging business goals with robust IT execution that meets Caribbean realities head-on.

Differentiator

Comprehensive by Design

Where others fragment services, Prodigy provides a complete, security-first stack. Even our entry package is engineered to meet core cyber-insurance and regulatory expectations—so you start compliant and stay resilient.

Regional Insight

Built for the Caribbean

We operate with on-the-ground realities in mind: supply-chain lead times, power & connectivity risk, hurricane readiness, and local compliance frameworks like Jamaica’s Data Protection Act.

Outcomes

Measured ROI

We align roadmaps to business goals, not ticket counts—pairing executive reporting with practical enablement so your teams actually use the tools you pay for.

Compliance-Ready from Day One

JDPA-aligned data handling & retention practices
Documented access controls, MFA, and logging
Backup policies mapped to business impact (RPO/RTO
Security awareness enablement for teams
Vendor & license governance to prevent sprawl

Cyber-Insurance Expectations, Met

Most insurers now require specific controls. Our baseline is crafted to satisfy typical questionnaires, and our team assists with documentation and evidence.

MFA across remote access & privileged roles
Patch cadence & vulnerability remediation windows
Immutable/offline backup options
Email security and user awareness training
What makes Prodigy different from other MSPs in the region?
Do I need Co-Managed if I already have IT staff?
Can you help with cyber-insurance questionnaires?